服务交付政策
A fully digital service
Nidanix is a software service delivered entirely online through our mobile app and website. There is no physical product and nothing is shipped or couriered, so no shipping, delivery, or handling charges apply.
How and when you receive the service
AI symptom checks and triage guidance are delivered instantly within the app. A paid doctor consultation is delivered as an in-app video, audio, or chat call — you are shown the fee and estimated wait before you pay, and the consultation takes place inside the app. If the doctor issues a prescription, it is made available in the app as a downloadable PDF.
服务可用性
AI 健康指导在全球范围内提供。医生问诊（包括付费问诊）面向在印度的患者提供，前提是届时有经认证的注册执业医生可接诊。如遇紧急情况，请勿等待问诊——请立即拨打您当地的紧急电话。
公司信息
This service is operated by NIDANIX HEALTHTECH (OPC) PRIVATE LIMITED (CIN U62099BR2026OPC087013), a company incorporated in India under the Companies Act, 2013. Registered office: Momin Manjil, Faridabad, Purani Arwal, Nr UCO Bank, Arwal, Arwal, Arwal - 804401, Bihar, India. Contact: support@nidanix.com · +91 8448525602.