سياسة الخصوصية
ما نجمعه
Nidanix collects only what's needed to provide the service: your account details (name, mobile number, email), the symptoms, answers and media you submit, the triage results and doctor consultations you create, and basic device and usage data to keep the app secure and working. We do not sell your data or use your health information for advertising.
مسح الوجه (العلامات الحيوية بالكاميرا)
يسجّل مسح الوجه الاختياري مقطع فيديو قصيرًا لوجهك لتقدير معدل ضربات قلبك، وفي المسح الأطول معدل تنفسك. وهو للبالغين (18+) فقط ويطلب إذنك المنفصل قبل أن يبدأ. يُرسَل الفيديو إلى الذكاء الاصطناعي السحابي لدينا فقط لحساب تلك القراءة، ويُحذف فور اكتمالها، ولا يُستخدم أبدًا للتعرّف عليك ولا يُحتفظ به كسجل بيومتري. القراءة نفسها تقدير صحي عام، تُحفظ في سجلك الصحي مثل أي قراءة أخرى.
AI service providers
To generate the guidance you ask for, Nidanix sends data to third-party AI services. The primary provider is Google LLC, through its Gemini API. Only if Gemini is unavailable may the same request be sent instead to OpenAI or Anthropic. What is sent: the symptoms you type or say and your answers to follow-up questions; your chat messages; photos, documents (such as lab reports and prescriptions) and recordings (such as a cough sound) that you choose to have read; your age and sex; and, only if you turn it on in Settings → AI & your health record, your conditions, medicines, allergies, recent vitals and visits. The face-scan video is not sent to these providers. This data is entered, spoken, uploaded or captured by you in the app. It is used only to produce the triage guidance, chat replies, report and photo readings and estimates you asked for. It is not used for advertising and we do not sell it. The app names these providers and asks for your permission before any of it is sent. You can turn off the photo, recording and health-record sharing at any time in Settings, stop using the AI features, or delete your account. We share data with these providers only under terms that require them to protect it to at least the standard described in this policy.
كيف نستخدمه
Your information is used to run the AI triage, connect you with a verified registered medical practitioner, keep your health records, provide support, and meet legal and safety obligations. Payment details are processed by our payment gateway (Razorpay) and its partner banks — Nidanix never stores your full card or bank credentials.
كيف تتم الحماية
تُشفَّر البيانات الصحية أثناء النقل دائمًا. وأثناء التخزين تُحفظ ملفاتك ووسائطك ووصفاتك مشفَّرة، وتُشفَّر النسخ الاحتياطية قبل أن تغادر أنظمتنا، ويشفّر التطبيق ما يحتفظ به على جهازك؛ أما تشفير قاعدة بياناتنا الأساسية أثناء التخزين فالعمل عليه جارٍ. الوصول مقيَّد بالأدوار ومسجَّل ومحصور في تقديم رعايتك وتحسينها. ونحتفظ بسجلاتك فقط للمدة اللازمة للخدمة وللقانون المعمول به، ثم نحذفها أو نجعلها مجهولة الهوية.
Your rights & controls
يمكنك الاطلاع على سجلاتك وتصديرها، وتصحيح بياناتك، وسحب موافقتك، وحذف حسابك بالكامل في أي وقت من داخل التطبيق، مع مهلة سماح مدتها 30 يومًا يمكنك خلالها تغيير رأيك. كما يمكنك أن تطلب منا حذف أي فحص بعينه، أو حسابك، بالكتابة إلينا. نتعامل مع الطلبات الموثّقة ضمن المهل التي يقتضيها القانون.
Sharing & third parties
We share information only to deliver the service — with the consulting doctor you choose, with processors such as our payment gateway, cloud hosting and communications providers under contract, and where required by law. Consent-based health-record exchange with any third party happens only with your explicit consent.
Compliance & grievances
We follow applicable data-protection law, including India's Digital Personal Data Protection Act, 2023. For any privacy question or grievance, contact support@nidanix.com. You must be 18 or older to create a Nidanix account; a parent or guardian can add a child as a family member under their own account and is responsible for the information shared about them.
بيانات الشركة
This service is operated by NIDANIX HEALTHTECH (OPC) PRIVATE LIMITED (CIN U62099BR2026OPC087013), a company incorporated in India under the Companies Act, 2013. Registered office: Momin Manjil, Faridabad, Purani Arwal, Nr UCO Bank, Arwal, Arwal, Arwal - 804401, Bihar, India. Contact: support@nidanix.com · +91 8448525602.