プライバシーポリシー
収集する情報
Nidanix collects only what's needed to provide the service: your account details (name, mobile number, email), the symptoms, answers and media you submit, the triage results and doctor consultations you create, and basic device and usage data to keep the app secure and working. We do not sell your data or use your health information for advertising.
顔スキャン（カメラによるバイタル）
任意の顔スキャンでは、心拍数と、長いスキャンでは呼吸数を推定するために、顔の短い動画を録画します。成人（18歳以上）専用で、開始前に個別の許可を求めます。動画はその測定値を計算する目的でのみ当社のクラウドAIに送信され、測定が終わるとすぐに削除され、あなたの識別に使われたり生体情報の記録として保存されたりすることはありません。測定値自体はウェルネス上の推定値で、他の測定値と同様に健康記録に保存されます。
AI service providers
To generate the guidance you ask for, Nidanix sends data to third-party AI services. The primary provider is Google LLC, through its Gemini API. Only if Gemini is unavailable may the same request be sent instead to OpenAI or Anthropic. What is sent: the symptoms you type or say and your answers to follow-up questions; your chat messages; photos, documents (such as lab reports and prescriptions) and recordings (such as a cough sound) that you choose to have read; your age and sex; and, only if you turn it on in Settings → AI & your health record, your conditions, medicines, allergies, recent vitals and visits. The face-scan video is not sent to these providers. This data is entered, spoken, uploaded or captured by you in the app. It is used only to produce the triage guidance, chat replies, report and photo readings and estimates you asked for. It is not used for advertising and we do not sell it. The app names these providers and asks for your permission before any of it is sent. You can turn off the photo, recording and health-record sharing at any time in Settings, stop using the AI features, or delete your account. We share data with these providers only under terms that require them to protect it to at least the standard described in this policy.
情報の利用方法
Your information is used to run the AI triage, connect you with a verified registered medical practitioner, keep your health records, provide support, and meet legal and safety obligations. Payment details are processed by our payment gateway (Razorpay) and its partner banks — Nidanix never stores your full card or bank credentials.
保護の方法
健康データは通信時につねに暗号化されます。保存時には、ファイル・メディア・処方箋は暗号化して保管され、バックアップは当社のシステムを離れる前に暗号化され、アプリは端末に保持する内容を暗号化します。主データベースの保存時暗号化は現在対応を進めています。アクセスは役割ごとに制限され、記録され、診療の提供と改善のみに限定されます。記録はサービスと適用法に必要な期間だけ保持し、その後は削除または匿名化します。
Your rights & controls
アプリ内からいつでも、記録の閲覧とエクスポート、情報の訂正、同意の撤回、アカウント全体の削除ができます。削除には30日間の猶予期間があり、その間に考えを変えることができます。また、個別のチェックやアカウントの削除を書面でご依頼いただくこともできます。確認済みのご依頼には、法律で定められた期限内に対応します。
Sharing & third parties
We share information only to deliver the service — with the consulting doctor you choose, with processors such as our payment gateway, cloud hosting and communications providers under contract, and where required by law. Consent-based health-record exchange with any third party happens only with your explicit consent.
Compliance & grievances
We follow applicable data-protection law, including India's Digital Personal Data Protection Act, 2023. For any privacy question or grievance, contact support@nidanix.com. You must be 18 or older to create a Nidanix account; a parent or guardian can add a child as a family member under their own account and is responsible for the information shared about them.
会社情報
This service is operated by NIDANIX HEALTHTECH (OPC) PRIVATE LIMITED (CIN U62099BR2026OPC087013), a company incorporated in India under the Companies Act, 2013. Registered office: Momin Manjil, Faridabad, Purani Arwal, Nr UCO Bank, Arwal, Arwal, Arwal - 804401, Bihar, India. Contact: support@nidanix.com · +91 8448525602.